Frequently Asked Questions
Your questions, answered. Find information about our facility, bookings, and more.
You can book online through our website by navigating to the Cricket, Baseball, or Ping Pong pages. You can also contact CricNets via call or message to initiate your booking, but advance payment will be required.
Our facility is open 24/7 for all advance bookings. For bookings made for times outside of our regular store hours, only phone support is available for assistance. Our store is open Monday to Friday from 4 PM to 9 PM, and Saturday to Sunday from 10 AM to 8 PM.
We do not offer refunds. However, you can reschedule your booking if the change is made at least 48 hours before your scheduled session time. No changes can be made within 48 hours of the booking. Please note that only phone support is available for assistance with bookings outside of regular store hours.
Yes, we offer rental options for cricket. Protective gear is $10 per session, and bats are also $10 per session. The gear package includes pads, a thigh guard, chest guard, gloves, and a helmet. Please note that an abdominal guard (cup) is not included.
Absolutely. You are welcome to bring your own bats, helmets, and other personal equipment. However, for the safety and longevity of our automated bowling machines, you must use the specialized dimple balls we provide. Personal leather or tape balls are not permitted for machine use.
We recommend comfortable athletic clothing and non-marking indoor sports shoes or sneakers. Please avoid wearing spikes, cleats, or any footwear that could damage the turf.
The lane rental is included in the bowling machine’s price. Our innovative machines allow you to customize the line, length, speed, and even swing to suit your practice needs. The machines operate autonomously and do not require a separate person to feed them.
Yes, there is ample free parking available in the plaza right in front of our facility for all our customers.
Yes, we do! Our facility is a great venue for birthday parties, corporate events, and team-building activities. We offer various packages and can customize an event to fit your needs. Please contact us directly for more details and to plan your event.
Absolutely! We have a fully stocked store with an extensive range of cricket gear and supplies. We carry renowned brands like SS, SG, CA, GM, Kookaburra, and many others.
Still have questions?
If you couldn't find the answer you were looking for, please don't hesitate to get in touch with us directly.
Phone: (519) 707-3080
Email: cricnetsinfo@gmail.com