Find quick answers to common questions about our facility, bookings, memberships, and more.
You can book online through our website by navigating to the Cricket, Baseball, or Ping Pong pages. You can also contact CricNets via call or message to initiate your booking, but advance payment will be required to confirm the slot.
Facility Hours: Our facility is open 24/7 for all advance bookings made online.
Store Hours:
Support: Outside of store hours, phone support is available for members and for assistance with active bookings.
We do not offer refunds. However, you can reschedule your booking if the change is made at least 48 hours before your scheduled session time. No changes can be made within 48 hours of the booking.
Yes! We have a sound system available for members to use. You can connect your device via Bluetooth and play your own music to create the perfect training atmosphere for your session.
Yes, we offer rental options for cricket. Protective gear is $10 per session, and bats are also $10 per session. The gear package includes pads, a thigh guard, chest guard, gloves, and a helmet. Please note that an abdominal guard (cup) is not included.
For baseball, softball, and slo-pitch, helmets and machine balls are provided with the cage rental.
No. For the safety of our players and the maintenance of our equipment, you must use the specialized dimple balls we provide for the automated machines. Personal leather or tape balls are strictly not permitted for machine use but can be used for throwdowns in the regular tunnels.
We recommend comfortable athletic clothing and non-marking indoor sports shoes or sneakers. Please avoid wearing spikes, cleats, or any footwear that could damage the turf.
Yes, there is ample free parking available in the plaza right in front of our facility for all our customers.
Yes, we do! Our facility is a great venue for birthday parties, corporate events, and team-building activities. We offer various packages and can customize an event to fit your needs. Please contact us directly for more details and to plan your event.
Our team is here to help. Get in touch with us directly.