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Business Phone

(519) 707-3080

Store Hours

Mon - Fri: 4:00 PM – 9:00 PM
Sat - Sun: 10:00 AM – 8:00 PM

Top Questions

Is a liability waiver required to use the facility?

Yes, this is very important. For the safety of everyone, all players must complete our liability waiver before their first session. You can fill it out online in advance to save time when you arrive.

Click here to complete the mandatory waiver form.

How do I book a session?

You can easily book online 24/7 through our website. Simply navigate to the booking page for Cricket, Baseball, or Ping Pong to see available slots. You can also contact us via call or message, but advance payment will be required to confirm your booking.

What is your cancellation policy?

We do not offer refunds. However, you can reschedule your booking if the change is made at least 48 hours before your scheduled session time. No changes can be made within 48 hours of the booking.

Memberships & App

What are the benefits of becoming a member?

Our memberships offer the best value for regular players! Benefits typically include significantly discounted rates on sessions, access to 24/7 booking slots, priority scheduling, and exclusive offers. Check our Memberships page for the latest details.

Do you have a mobile app?

Yes! For the best booking experience, download the CricNets mobile app. Manage your sessions, view your membership, and book on the go.

Download the app here.

Equipment & Safety

Can I use my own balls in the pitching machines?

No. To prevent damage to our state-of-the-art machines and ensure consistent pitching accuracy and safety, you must use the specialized dimple balls we provide. Using personal leather or tape balls in the machines is strictly prohibited.

Do you host birthday parties or private events?

Absolutely! Our facility is a fantastic venue for action-packed birthday parties, corporate events, and team-building activities. We offer various packages and can help customize an event to fit your needs. Please get in touch with us to plan your event.