Question 1

Is a liability waiver required to use the facility?

Accepted Answer

Yes. For everyone's safety, all players must complete our liability waiver before their first session. You can fill it out online in advance to save time.

Question 2

How do I book a session?

Accepted Answer

Book online 24/7 through our website for Cricket, Baseball or Ping Pong. You can also contact us — advance payment is required to confirm.

Question 3

What is your cancellation policy?

Accepted Answer

No refunds. Reschedule at least 48 hours before your session — no changes within 48 hours of the booking.

Question 4

What are the benefits of becoming a member?

Accepted Answer

Discounted rates, 24/7 booking access, priority scheduling and exclusive offers.

Question 5

Do you have a mobile app?

Accepted Answer

Yes — download the CricNets app to manage sessions, view your membership and book on the go.

Question 6

Can I use my own balls in the pitching machines?

Accepted Answer

No. Use only the specialized dimple balls we provide. Personal leather or tape balls are prohibited.

Question 7

Do you host birthday parties or private events?

Accepted Answer

Yes — we host birthday parties, corporate events and team-building activities with customizable packages.

Question 8

How do I use the bowling machine?

Accepted Answer

Playing alone: turn on the machine with the feeder pipe connected, set the speed, load the balls, press FN twice when the green light is on, press FN once to stop. Playing with a guest: turn on the machine with the feeder pipe removed from the pitching machine end, set the speed, when the green light is on put balls in one by one. Use the up/down arrows for speed, left/right for swing, and the knobs for short-pitch and full-length balls. After your session, collect the balls and turn off the machine. Do not change the height or remove any parts without contacting us.

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